Terms and Conditions
Effective Date: January 14, 2025
Welcome to www.freshherbathome.com (the “Website”), operated by Fresh Herb At Home (“we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use the Website.
1. General Information
1.1 Company Details
Business Name: Fresh Herb At Home
Address: 880 Freeman Avenue, Stratford, CT 06614
Email: [email protected]
1.2 Purpose of the Website
The Website provides information and enables the purchase of smart herb garden kits for urban and professional use.
2. Use of the Website
2.1 Eligibility
You must be at least 18 years old to use this Website. By accessing the Website, you confirm that you meet this age requirement.
2.2 Permitted Use
You agree to use the Website only for lawful purposes and in compliance with these Terms. Unauthorized use includes, but is not limited to:
- Copying, modifying, or distributing Website content without permission.
- Engaging in fraudulent or harmful activities.
- Attempting to gain unauthorized access to Website systems.
3. Orders and Payments
3.1 Placing an Order
When you place an order, you agree to provide accurate and complete information. All orders are subject to availability and our acceptance.
3.2 Pricing and Payment
Prices are listed in USD and are subject to change without notice. Payments are processed securely through third-party payment gateways. We do not store your payment information.
3.3 Order Confirmation
You will receive an email confirmation once your order is successfully placed. This email does not constitute acceptance of your order, which occurs upon dispatch.
3.4 Cancellations and Modifications
Orders may be canceled or modified prior to shipment by contacting us at [email protected].
4. Shipping and Delivery
4.1 Shipping
We ship to locations as specified on the Website. Shipping times and costs will be outlined during checkout.
4.2 Risk of Loss
Risk of loss passes to you upon delivery of the product to the shipping carrier.
5. Returns and Refunds
5.1 Eligibility
Returns are accepted within 30 days of delivery for unused and undamaged products in their original packaging.
5.2 Process
To initiate a return, contact us at [email protected] with your order details. Refunds will be processed within 14 days of receiving the returned item.
5.3 Non-Refundable Items
Customized or perishable items are non-refundable unless defective.
6. Intellectual Property
6.1 Ownership
All content on the Website, including text, images, graphics, and logos, is owned by Fresh Herb At Home or licensed to us and is protected under applicable intellectual property laws.
6.2 Restrictions
You may not use, reproduce, or distribute our content without explicit permission.
7. Limitation of Liability
To the fullest extent permitted by law, Fresh Herb At Home is not liable for:
- Indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.
- Losses resulting from unauthorized access to your data.
Our total liability is limited to the amount paid for the product giving rise to the claim.
8. Indemnification
You agree to indemnify and hold Fresh Herb At Home harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.
9. Privacy
Your use of the Website is also governed by our Privacy Policy, which can be found here.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website constitutes acceptance of the revised Terms.
12. Contact Us
For questions about these Terms, please contact us at:
Fresh Herb At Home
880 Freeman Avenue
Stratford, CT 06614
Email: [email protected]
By using the Website, you agree to these Terms and Conditions.